Incident · 2025 · Research experiment: no-code business agent

Tenable test: a Copilot Studio travel agent cuts a $1,000 trip to $0

In December 2025, Tenable Research reported that a travel-booking agent it built in Microsoft Copilot Studio, using fake customer data, could be prompted into listing its tools, returning other customers’ credit card details and using its “update item” action to change a trip’s price from $1,000 to $0, a free booking.

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What happened

Tenable built a no-code agent that books trips, edits reservations and answers questions, connected to a SharePoint list through create, get and update actions. The list held fake customer names and made-up card details.

The agent first refused to list its tools, but a variant of a known prompt injection made it list all its actions. A request for reservation IDs 23 to 25 made it call the get action once per ID and return all three records, card details included.

Because the agent’s edit permission covered the price field, a prompt injection had it change a trip’s price from $1,000 to $0, which gave the researchers a free trip and tour.

What happened next

No real customers or money were involved. Tenable recommended mapping every system the agent can reach, limiting write access to specific fields and values, and monitoring prompts that trigger actions.

What would have stopped it

  1. Grant the agent write access only to the fields its job needs. An agent that edits travel dates should not be able to edit the price.
  2. Check price changes in the backend against the rate table and reject any the pricing system did not produce.
  3. Return only the signed-in customer’s records from lookup tools, whatever IDs the agent passes.

Sources

  1. Tenable: Microsoft Copilot Studio security risk
  2. Petri: Microsoft Copilot Studio data leak risk

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